Frequently asked questions

A: Yes, at SEDNA EXPLORATION, you can absolutely add specialty courses to your existing scuba diving courses or booked fun dives. We offer a range of specialty training options that enhance your diving skills and knowledge, allowing you to customize your experience according to your interests and goals. To get started, simply contact us to discuss available specialties and pricing details. We will help you select the right specialties to complement your diving journey and ensure a seamless integration with your current bookings.

A: Dive days at SEDNA EXPLORATION are subject to weather and tidal conditions, as we operate from an island where the weather can change rapidly. While we strive to provide the best possible experience, safety is our top priority, and therefore dive trips may need to be rescheduled or canceled if conditions are unfavorable. In such cases, you can expect prompt communication from our team along with a full refund if we are unable to get out to dive. We recommend booking with flexibility in mind to accommodate potential changes due to the natural environment.

A: Yes, at SEDNA EXPLORATION, we supply all the essential scuba diving gear required for your underwater adventure, with equipment available in all regular sizes from XS to XL to ensure a comfortable and safe fit. However, we recommend that you come prepared by having a good breakfast before your dive and bringing your own water and light snacks to stay hydrated and energized throughout the day. Additionally, please bring towels and any personal items you may need to enhance your comfort during the trip. Our goal is to provide a seamless experience by outfitting you with top-quality gear while encouraging you to take care of your personal needs for an enjoyable and memorable diving day. Any gear of your own you want to bring along is welcome. Please bear in mind that multiple pieces of equipment of the same size is available with limitations.

A: Yes, SEDNA EXPLORATION conducts scuba diving classes on the mainland, including periodic sessions in Prince Rupert and Kitimat. If you have a sufficient number of students to form a group, we are happy to travel and conduct classes at your location. This flexibility allows us to provide professional training tailored to your community’s needs, ensuring convenient access to our expert instruction without requiring you to travel far. Please contact us to discuss your group size and preferred location so we can arrange a suitable schedule. Local prices are set to offset ferry costs getting on to the islands.

A: At SEDNA EXPLORATION, our diving activities take place in Rennell Sound on the west coast, which requires specific access considerations. To reach the dive sites, a 4x4 vehicle is necessary because rental cars are not permitted due to the rugged terrain. For multi-day trips, divers must bring camping gear as accommodations are unavailable, Gwaii Adventure package deals (camper vans) are available and designed to support such extended excursions. All dives are conducted from shore, ensuring a safe and controlled environment. Additionally, divers should be aware that the return journey involves crossing areas of higher altitude, which may impact nitrogen saturation levels. We emphasize careful planning and adherence to safety protocols to minimize risks associated with altitude changes following diving activities.

A: At SEDNA EXPLORATION, your safety and well-being are our top priorities. If you are uncertain about your fitness to dive, we provide a detailed medical form designed to help assess your health status in relation to scuba diving requirements. This form covers essential medical conditions and factors that could affect your diving safety, such as respiratory or cardiovascular issues, recent surgeries, or medications. We require all divers to complete and review this form prior to participating in any of our diving activities. Depending on your responses, we may recommend consulting a physician for a more thorough evaluation to ensure you are medically cleared. By doing so, we help you make an informed decision and ensure a safe and enjoyable diving experience with SEDNA EXPLORATION.

A: Yes, diving in Port Clements is suitable primarily for training purposes and beginner experiences such as Discover Scuba Dive programs. The water in Port Clements is very shallow and contains high levels of tannins, which reduces visibility. While this environment is not ideal for advanced or deep dives, it provides a safe and controlled setting for new divers to learn essential skills and gain confidence underwater under the supervision of our professional instructor at SEDNA EXPLORATION.

A: Yes, SEDNA EXPLORATION ships scuba diving equipment and accessories purchased from our online store to a variety of locations. We are committed to providing professional-grade gear to divers, ensuring that whether you are a beginner or an experienced diver, you can conveniently receive the necessary equipment no matter where you are. Shipping options, costs, and delivery times may vary depending on the destination, we are available to assist with any specific shipping inquiries to ensure a smooth and reliable delivery experience.

A: Yes, SEDNA EXPLORATION offers minor scuba gear repairs directly at our local center to ensure your equipment remains safe and reliable. For more complex issues, we collaborate with trusted dealers and manufacturers to ship your gear for professional repairs. This approach allows us to maintain high standards of service while minimizing downtime, so you can get back to diving with confidence as quickly as possible.

A: Yes, SEDNA EXPLORATION provides professional scuba tank filling services using well-maintained compressors. We prioritize diver safety by regularly servicing our compressors and conducting routine air quality checks to ensure that the air supplied meets strict standards for purity and reliability. This commitment guarantees that your tanks are filled with clean, safe air suitable for all diving activities.

A: Yes, SEDNA EXPLORATION provides rental scuba diving gear to accommodate divers of all levels. Customers can rent individual items or choose from comprehensive drysuit or wetsuit packages, ensuring flexibility based on personal needs. All rental equipment is available in standard sizes ranging from XS to XL, allowing for a comfortable and safe fit. This rental service is ideal for those who prefer not to travel with their gear or want to try specialized equipment before making a purchase.

A: At SEDNA EXPLORATION, customer feedback is highly valued as it helps us maintain exceptional service and ensure every diving experience meets our high standards. We encourage all our clients to share their honest reviews on our Google Business profile and Facebook page. Your insights not only assist future divers in making informed decisions but also enable us to continuously improve our scuba diving services. Leaving a review is quick and easy, and we sincerely appreciate your time in helping us grow and serve you better.